Cathay Pacific Check In Policy: Online, Mobile, Airport, & More 


Posted on 24th Mar, 2024 by Renu Dahiya , Updated 2 months ago

When you’re getting ready to travel, whether it’s within the USA or abroad, it’s necessary to get familiar with the airline’s check in policy & options. Each airline has its own set of rules and procedures, so it’s important to understand how Cathay Pacific check in policy works. If you don’t follow their check-in process on time, they might cancel your flight plans, which can be really inconvenient. 

So, take the time to read up on Cathay Pacific check in policy & options before you head to the airport. It’ll save you a lot of hassle in the long run!

Cathay Pacific Check In Options

You can use various Cathay Airlines check-in options to ensure customers enjoy a smooth and convenient boarding process. Whether you prefer to go ahead with Cathay Pacific online check in or at the airport, the airline offers plenty of choices to suit your preferences.

  • Cathay Pacific Online Check In
  • Cathay Pacific Mobile App Check In
  • Cathay Pacific Kiosk Check In 
  • Cathay Pacific Airport Check In

Here’s to know more about these options in detail! 

Cathay Pacific Online Check In

Cathay Pacific online check-in is a handy way for passengers to check in before their flight and pick where they want to sit using their own devices. This service is available for all Cathay Pacific flights, except for flights operated by other airlines under special agreements. Remember, you can only check in online if you’re a registered Cathay Pacific member. If you’re not a member yet, you can easily sign up on the Cathay Pacific website.

Online Check In Time For Cathay Pacific

For flights like Brisbane to Delhi flights and back, you can check in online between 48 and 90 minutes before your flight leaves. For traveling to/from places like LA, Chicago, San Francisco, or New York, you can do online Cathay Airlines check in from 24 hours to 1 hour before your flight.

Steps To Online CX Check In With Cathay Pacific

  • Visit the official Cathay Pacific website and find the ‘Online Check In’ page.
  • Login to your Cathay account – enter your contact number and password. 
  • Find your booking by typing your first and last names, E-ticket numbers, or reservation references. Then, click “Next.”
  • Confirm your choices for online check-in with Cathay Pacific.

Remember: While you’re checking in, you can pick your seat, buy extra luggage, order a special meal, and get your mobile boarding pass.

Situations You Are Not Eligible For Cathay Pacific Online Check In 

  • If you don’t have an e-ticket.
  • People who need medical help 
  • Passengers who need a wheelchair.
  • Kids flying alone with Cathay Pacific.
  • Travelers with pets
  • Opting for “Cabin Baggage Occupying Seat.” 
  • Passengers who booked extra seats.
  • Anyone with a group booking.

Cathay Pacific Mobile App Check In 

Check in for your Cathay Pacific flight using the mobile app! It’s easy and lets you pick your seat right from your own phone or tablet.

Cathay Check In Time Through Mobile App

For flights with Cathay Pacific, Cathay Dragon, and their partners, you can use the mobile app to check in between 48 hours and 1.5 hours before your flight. If you’re flying to or from LA, Chicago, San Francisco, or New York, you can use the Cathay Pacific mobile app to check in between 24 hours and 90 minutes before your flight.

Steps To Mobile Check In With Cathay Pacific

  • Open the app and find the “Manage Booking” section.
  • Fill in your details to access your flight booking.
  • Tap on the specific flight segment you want to check in for.
  • Add any baggage or make special requests if you need to.
  • Follow the instructions on the screen to finish the check-in.
  • Once you’re done, click the ‘Check-In’ button.
  • Your mobile boarding pass will be sent to your email, with a QR code on it.

Cathay Pacific Flight Check In At Kiosk

Using the Cathay Pacific kiosk is another easy way for passengers to check in and get their boarding pass if they don’t want to use the Cathay Pacific Airways website for check-in.

Passengers Eligible For Kiosk Check In With Cathay Pacific

  • Kids traveling alone
  • Passengers who need medical help
  • People traveling in a group with Cathay Pacific Airways flights
  • Those with bookings that need an extra fee

Cathay Pacific Self-Service Kiosk Check In Time

You can check in with Cathay Australia Pacific using a Self Check-In Kiosk between 50 minutes and 24 hours before your flight leaves. This applies to most airports with these kiosks, but not Beijing International Airport, London Heathrow Airport, and O.R. Tambo International Airport in Johannesburg.

Steps To Kiosk Check In With Cathay Pacific

  • Start by inserting or swiping your Cathay membership card, or enter your Cathay Pacific booking reference number to access your reservation.
  • Choose the flight you want to check in for with Cathay Pacific Airways.
  • Use the interactive seat map to pick your favorite seat and manage your Cathay flight booking easily.
  • Finally, print your Cathay Pacific international boarding pass.

Bonus Tip – If you are planning to fly with Virgin Australia, be aware of the nitty-gritty of Virgin Australia check in policy and travel smoothly. 

Cathay Pacific Check-In At The Airport Counter

If you can’t use the self-service kiosks or do online check-in with Cathay Pacific, you need to check in at the airport counter.

Airport Counter Cathay Pacific Checkin Time

Make sure you get to the airport at least 2 hours before your flight leaves. This way, you’ll have enough time to get your boarding pass before the check-in counters close. To be more specific, there are different check in times for different places such as Hong Kong: 45 minutes before your flight leaves; Riyadh or North America: 60 minutes before your flight leaves; New York, London, Tel Aviv, Colombo, Dubai, Kolkata, Shanghai, Beijing, Mumbai, and Madrid: 70 minutes before your flight leaves; Dubai: 75 minutes before your flight leaves.

Steps To Check In With Cathay Pacific At Airport Counter

  • Go to the Cathay Pacific check-in desk.
  • Show your ticket and ID, leave your bags, and get your boarding pass.
  • Check that all the details on your boarding pass are right, like your name, flight number, and where you’re going.
  • Follow Cathay Pacific’s rules about your bags, making sure they’re tagged and checked incorrectly. Don’t forget to keep the receipts they give you for your bags.
  • Get all your travel papers and tickets ready, and double-check your flight number before you go to the airport.

Remember: Make sure you’re at the boarding gate at least 30 minutes before your flight is supposed to leave. 

How To Get Your Cathay Pacific Boarding Pass?

You have a couple of options:

  • Self-Print Boarding Pass

After you finish online Cathay Pacific check in, you can print your boarding pass at home. Just use your printer and internet connection.

  • Online Boarding Pass

If you did online check-in with Cathay, you can get a digital boarding pass on your phone. You can use this mobile boarding pass at certain airports.

Cases When Cathay Pacific Doesn’t Accept Mobile Boarding Passes

  • If you’re catching connecting flights through airports other than Hong Kong.
  • For same-day return flights or flights within 24 hours.
  • If you’re traveling with babies.
  • If you’re a kid traveling alone.
  • If you have a combination ticket for both air and ferry travel.

Tip for Travelers – Flying with Delta Airlines? Must know about the Delta Airlines check in policy before heading to the airport.

Cathay Pacific Contact Number Australia

If you have any problems or questions, you can reach out to Cathay Pacific Contact Australia Team. Here’s how:

  • Cathay Pacific Australia WhatsApp number: +852 2747 2747
  • For Sydney Airport: +61 131 747 or +61 02 8337 9251
  • For Adelaide Airport: +61 131 747
  • For Melbourne Airport: +61 131 747 or +61 3 7007 4665
  • For Brisbane Airport: +61 131 747 or +61 7 3114 1277

Also, know about the top 10 airlines web check in policies before reserving your flight tickets. 

Frequently Asked Questions

Q: Can I check in online for Cathay Pacific flights to Melbourne?

A: If you are a Cathay Pacific member, you can check in online for Cathay Pacific flights to melbourne.  

Q: Is there any Cathay Pacific student discount?

A: You can take advantage of exclusive fares, extra baggage allowance, and free alterations in the flight, when you book your Cathay Pacific flights with the USSTUDENT code when traveling from Boston, Los Angeles, New York City, San Francisco, or Chicago. 

Q: How many Cathay Pacific baggage allowance is allowed? 

A: As per the Cathay Pacific luggage allowance policy, on most flights, economy passengers can carry 1 bag weighing up to 23 kg (50 lbs) in total. This increases to 2 bags upto 25 kg (50 lbs) each in Premium Economy, 2 bags upto 32 kg (70 lbs) each in Business Class, and 3 bags upto 32 kg (70 lbs) each in First Class.

Q: Can I check in online at Cathay Pacific Sydney Airport?

A: Yes, you can use Cathay Pacific check in online option at the Sydney Airport while flying with Cathay Pacific if you have a Cathay membership.

Q: Can I check in my luggage early with Cathay Pacific Airways?

A: Yes, you can leave your bag at the counters from 1 day before your flight until 2 hours before it leaves to finish checking in your luggage with Cathay Pacific.

That’s all with the Cathay Pacific check in policy and procedure vital information; you’re now good to the board!


At MyIndiaFlight, we work tirelessly 24/7 to make our customers’ travel experience budget-friendly and hassle-free. We have a range of great deals available on Australia to India flights (and back) and USA to India flights (and back). 

For more flight booking assistance, airline check-in policy queries, or prompt help, you can contact our travel experts or get assistance through our website chatbot. 

Disclaimer: Although the information here is accurate and regularly updated, please check the airline’s website for more details. MyIndiaFlight isn’t responsible for any issues that may arise or any sudden changes made by the airline.


About Renu | View Posts

Renu Dahiya is a passionate writer who worships her profession. Her love for writing has encouraged her to pursue her career as a writer. Her friends call her a “travel worm” and always come to her to know some interesting traveling tips and destinations. Renu is a repository of knowledge about traveling who knows which place should be visited in which season. Oh yes, she is insanely in love with dancing too. Writer, traveler and dancer, a perfect combination! Without a doubt, she is a complete package.

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